IndoVigor Botanical Wellness
Indonesian botanical ingredients on dark surface
/ Document · Effective September 2026

Privacy Policy

How IndoVigor collects, uses, and safeguards your information when you visit indovigor.com. We keep this plain so you know exactly what happens to your data.

/ Introduction

How we handle your information

IndoVigor ("we", "us", or "our") operates the website indovigor.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use the Service.

§ 01 / Information Collection and Use

What we collect and why

We collect several different types of information for various purposes to provide and improve our Service to you. This may include personal data such as your email address when you contact us, and usage data regarding how the Service is accessed and used. Usage Data may include information such as your computer's IP address, browser type, and the pages of our Service that you visit.

Personal Data

Email address and any details you voluntarily provide when contacting our team or subscribing to updates.

Usage Data

IP address, browser type, device identifiers, operating system, and the pages you visit within the Service.

§ 02 / Use of Data

Purposes for which we use your data

IndoVigor uses the collected data for various purposes: to provide and maintain our Service, to notify you about changes to our Service, to allow you to participate in interactive features of our Service, to provide customer support, to gather analysis or valuable information so that we can improve our Service, and to monitor the usage of our Service.

  • Service operation: running and maintaining indovigor.com so pages load and features work as expected.
  • Communication: responding to your questions, sending updates about our educational content, and providing customer support.
  • Improvement: analysing how visitors use the site so we can refine articles, guides, and navigation.
  • Monitoring: detecting unusual activity, preventing abuse, and keeping the Service stable for everyone.
§ 03 / Transfer of Data

Cross-border information handling

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this policy regardless of where it is processed.

§ 04 / Disclosure of Data

When we may share your information

We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of IndoVigor, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Any sharing with service providers who help operate the site is done under written agreements that require equivalent confidentiality and data protection standards.

§ 05 / Security of Data

Safeguards we apply

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement internal protocols to limit access to personal information to necessary personnel only. Access is reviewed periodically, and we update our procedures when new risks are identified or when our service offerings change.

What we do

  • + Restrict data access to staff who need it for their role
  • + Use encrypted connections for data in transit
  • + Review access logs and internal procedures regularly

If a data breach occurs, we notify affected users and the relevant authorities in line with applicable Indonesian regulations.

§ 07 / Your Privacy Rights

Choices you can make

You can exercise any of these rights by emailing us. We respond to verified requests within a reasonable timeframe.

Access
Request a copy of the personal data we hold about you.
Correction
Ask us to fix inaccurate or incomplete information.
Erasure
Request deletion of your data, subject to legal retention obligations.
Objection
Object to certain processing activities, such as direct marketing.
Withdrawal
Withdraw consent for data processing at any time by contacting us.
§ 08 / Data Retention

How long we keep your data

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Usage Data is generally kept for shorter periods, unless it is needed for security, debugging, or fraud prevention.

When your data is no longer needed, we remove it from our active systems or anonymise it so it can no longer be linked to you. Some records may be kept in backups for a limited period before permanent deletion.

§ 09 / Children's Privacy

Use by minors

Our Service is intended for adults. We do not knowingly collect Personal Data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete that information.

§ 10 / Changes to This Policy

Updates and revisions

We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on this page. We will revise the "Last Reviewed" date at the top of this document whenever we make material changes.

We encourage you to review this page periodically. Continued use of the Service after any changes indicates your acceptance of the updated policy.

§ 11 / Contact Us

Questions about your privacy

Address

Jl. Margonda Raya No. 45
Depok, Jawa Barat
16424, Indonesia

For privacy requests, data access inquiries, or questions about this policy, email us at the address above. A member of our team will respond during working hours, Monday to Friday, 09:00 to 18:00 Western Indonesia Time.